I don’t think we have Super Users
9%
Not formally organized, Super Users self-appoint to support users
9%
Loosely formed within departments, no overall leadership
25%
Emerging now with activities in motion to build and/or strengthen them as a community
20%
Formally supported with leadership and activities, but needs strengthening
14%
Program has identity, a leader, strong executive support, and strong user and project support
23%
Other
0%
What are Super Users called in your company?
Super User
50%
Power User
17%
Key User
10%
SME
12%
Lead
2%
Liaison
0%
We don’t have anything like this
2%
I’m not familiar with the term Super User
2%
Other
5%