Welcome to SAPinsight!

The only community dedicated to Super Users and their Leaders.


Be the first to get a sneak peek at the first book EVER for Super Users!


Early Bird Registration Is Now Open $199.00

$249.00 after Monday, July 31, 2017

Interested in attending, but not ready to register just yet? Join the info list to get future updates! Contact Information

Our Mission

The mission for this Community is to build awareness, definition, practice standards, and performance strength for the role of the Super User, Super User Leader, Super User Sponsors, and Super User Organizations. In doing this we will provide opportunities for Super Users to grow into best practices as individuals, teams, and communities.

Community Partners

In SAPinsight’s world of SUPER, here is a typical description of a Super User:

  • An individual contributor in the business, not on the technology/IT side,
  • A current, regular user of an enterprise system, like SAP,
  • Has a strong understanding of their functional area business processes,
  • Genuinely enjoys helping other users,
  • Is the go-to person for support, the first line of defense for their colleagues,
  • Loves learning more about the systems and processes they instinctively support,
  • Passionate about making things better in their business.

Join the Community

Being a Community Member brings SUPER value to your team, your company, you, and the entire SAPinsight Community! Join us and get exclusive content, a network of people for continuous learning, event discounts, and much more.

We offer 2 membership types:

  • Single access membership

  • Corporate membership

  • Learn more on Membership page.

Attend #SAPinsight17

Did you know there is an annual conference just for you? We are starting to plan #SAPinsight17 already, and it is sure to be the best one yet. We say that every year and it always turns out to be true! Check out the 2016 Conference Page to see what happened last year. Subscribe to our emails and keep an eye out for conference info as it becomes available!

Community of Excellence Awards

Is your Super User Program a winner?

Nominate your program, or any program you think is SUPER! There are 3 different categories.
Learn More

Meet your Executive Advisory Board!

They are well-respected, accomplished executives with a passion for driving Super User value. Each brings decades of knowledge, experience, and wisdom in the SAP ecosystem and beyond. This, coupled with their deep and broad strategic relationships is helping shape the future for the Super Users.

Tony Caesar


PrimeSource Building Products

Heather Davis

Managing Partner

Collinwood Technology Partners

Ginger McCullough

VP Training & Change Mgmt

Brookshire Grocery Company

Heiner Schliebs

VP/Head of Global Finance Audience Marketing


Ryan O’Neil

Global Strategy, Audience & Content Marketing


Jennifer Greer-Glanville

Meet your SAPinsight Leader Board!

This Charter group of Leaders will help to build out the framework with operating codes and strategic direction for our Community. We are so excited to have them on board… literally!!!

Susan Stone

Dandelion Experience, LLC

Terrie Walker

Lisa Ayala


Mark Delgado


Gus Lopes


Taryn Brown

City of Dallas

Leader Board Posts

Recruiting Super Users: Volunteers or Voluntold?

By Gus Lopes HollyFrontier
2015-2016 SAPinsight Leader Board Member

There are pros and cons to “how” you recruit Super Users to join your company’s Super User Program.

Top 5 Reasons You Need an Effective Executive Sponsor

By Susan Stone, Dandelion Experience, LLC
2015-2016 SAPinsight Leader Board Member:

Congratulations, you made it through the business justification gate and your organization has decided to have an official super user program… SUPER!

Changing our Mindset: A Super User Viewpoint

By Lisa Ayala, Cameron, a Schlumberger company. 2015-2017 SAPinsight Leader Board Member.

Executive sponsorship and management support are key to the success of a Super User program.

The 5 Must-Dos For a Rockstar Super User Team

By Ginger Luttrell, SAPinsight, 2015-2017 SAPinsight Leader Board Member.


I am writing this from 20 years of experience working with, watching, surveying, and scouting Super User Teams.

The Art and Science of a Super User Network

By Terrie Walker, McKesson, 2015-2017 SAPinsight Leader Board Member.

I equate building and sustaining a Super User Network to both Art and Science. 

Starting Fresh in 2017

By Mark Delgado, Hitachi High Technologies America.  
2015-2017 SAPinsight Leader Board Member.

It’s the start of the new year and most of us if not all of us have some type of new year’s resolution.

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